Talk to the export desk
One team handles quotations, OEM briefs and documents — no lead-chasing between departments. First reply within 12 hours on working days, faster on WhatsApp.
WhatsApp — fastest
+86 193 8668 0947
Product links, artwork files and voice notes all work. Auto-replies outside Beijing hours so your message is queued, not lost.
Open WhatsApp chatEmail — for documents
sales@topbambu.com
Best for artwork, spec sheets and formal RFQs. Attachments up to 25 MB; larger files — send a WeTransfer or Drive link.
Write an emailStructured quotation
Build a quote list from the catalogue and submit it as one request — answered with unit pricing at your quantity tiers.
Open the quote formWhat speeds up a quote
- Product model or artwork reference
- Quantity (even a rough range helps)
- Destination port or country
- Customisation: logo, packaging, dimensions
Working hours & time zones: Beijing 9:00–19:00 (Mon–Sat) = São Paulo 22:00–08:00. Brazilian mornings are covered by auto-reply + next-day queue; urgent quotes during Brazil business hours are best sent the previous evening or via the quote form, which is answered in order of arrival within 12 hours.